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Improving Ergonomics Through Better Root Cause Analysis

Current safety management systems, like ISO 45001, are based on well-established quality management systems. One key tenet of safety and quality management systems is that root cause analysis is a necessary precursor to identifying effective solutions. Unfortunately, the root cause analysis process in ergonomics can veer off-course due to several diversions, including:

• focusing on an unsafe act
• addressing the wrong risk factors
• failing to ask "why" enough times
• seeking a single cause
• starting with the solution in mind

The best way to avoid these traps and improve your root cause analysis is to educate ergonomics team members on several core concepts. These include:

• Gathering operator insights on typical and atypical work processes
• Identifying the most impactful risk factors in a job
• Linking risk factor exposure to specific elements within the job
• Applying root cause analysis tools

Examples from a variety of industrial settings will be used to demonstrate these core concepts. Practical tips and potential limitations when applying the concepts will also be addressed.

CEU certificates are no longer offered for this course.

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